L25013

Leadership Development Program To Build Resilient GCCs

Program Dates

Start Date: 24 July 2025
End Date: 11 Oct 2025

Register By

24 June 2025

Program Fees

Non-Residential – Rs. 4,00,000 + GST

Residential – Rs. 4,55,000 + GST

Venue

IIMB Campus (In-Person)

Apply Now

Build Resilient GCCs

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Who Should Participate?

    • Direct reports of the Country Head/Site Leader of a GCC (N-1 level).
    • In case of larger GCCs, direct reports of the above (N-2 level)
    • Professionals with 15+ years of experience and in leadership positions in GCCs

Pedagogy

The program will be delivered by IIMB faculty and industry leaders. The sessions will be highly interactive and will be facilitated by a variety of pedagogies tools including the case method, role-play techniques, hands-on exercises and thought-provoking lectures by industry leaders. The participants will learn from the latest development in research and practice, and from their own combined experiences.

Contact Us

Mr. Emthias Asin
Email: emthias.asin@iimb.ac.in
Mobile #:  8951974077

Programme Overview

Mode
In-Person
Starting In
July-Sep
Level
Senior Leaders
International Travel
No
Alumni Status
No
Duration
Long Duration

A unique leadership development program that has been co-created by IIMB faculty and industry leaders. The program will help GCC leaders sharpen their strategic thinking, enhance leadership skills, and consistently deliver value to the GCC and the parent organization.

India today houses over 1700 Global Capability Centers. By 2030 the number of GCCs is projected to grow between 2100 and 2200, with an employment base increasing from the present 1.9 million to between  2.5 and 2.8 million. GCCs are further expected to grow from the present export revenue of about 65 Billion USD to between 99 and 105 Billion USD by 2030 (Source: GCC Jobs India: GCCs projected to create up to 28 lakh jobs in India by 2030, ETHRWorld).

Riding on the twin foundations of low-cost talent and a mature supporting ecosystem, companies are increasingly turning to India to establish and grow their Global Capability Centers to provide significant value over and above mere cost-arbitrage. This may take the shape of enabling enterprise digital transformation, process re-engineering to become more responsive to customer needs, designing and building new offerings for their customers and even establishing centers for process and product innovation while nurturing and collaborating with India’s rapidly growing startup and research ecosystem. GCCs today are now contributing to developing capabilities that impact the market competitiveness of their parent organizations.

As was brought out in a recent GCC Leadership Roundtable conducted by IIMB, a key enabler for GCCs to continue to add value to the parent organization is the development of global leaders. Global Capability Centers are operating in complex globally dispersed matrix structures with evolving and, at times uncertain charters. Against the backdrop of these challenges is the need to find ways to manage a diverse group of stakeholders with varied expectations across different time zones. Aside from this is the need for them to hone their leadership and team management skills to attract, retain and lead teams across geographies and diverse cultures in a fiercely competitive talent market.

This programme has been conceptualized and configured to help GCCs build their next level of leadership and to enable them to drive higher value for the parent organization.

Modules of IIMB's Leadership Development Programme for GCCs

Programme Content

Module 1:

Driving GCC Excellence – Unlocking Enterprise Value (3 days)

Focus:

This module will give a deep understanding of the raison d’etre of GCCs, their evolution, and their increasingly salient role in the MNC (Multinational Corporation) ecosystem. The module will also delve into what it takes to establish a successful Global Capability Centers and the secret sauce for creating an effective operating model for GCCs.

Coverage: 

  • Understanding the evolving role of GCCs: From cost centers to developing capabilities for competitive advantage. The GCC Value Equation
  • Is a GCC the right strategy for you? Appreciating the emerging balance between internalization and outsourcing.
  • The Global Capability Center Establishment Framework – research-based framework for creating the right foundation for driving GCC Value
  • The criticality of the role of the GCC Leader. GCC Leadership profile
  • Creating a Unified Operating Model to derive Collaborative Advantage
  • Crystal-ball grazing – Opportunities and Challenges

Module 2:

Leadership Skills for GCC Success (4 days)

Focus:

This module focuses on developing you as an effective GCC leader. This will involve a three-pronged approach – developing self, cultivating relationships and building an organization. In developing self, you will learn how to become an effective leader in globally matrixed structures. In cultivating relationships, you will understand how to manage stakeholders within the MNC as well as in the local ecosystem. Finally, you will discern how to build an innovative and high-performing organization that can create value for the MNC.

Coverage: 

  • Leader as a Coach and Mentor. Leading with Emotional Intelligence. Building trust, fostering collaboration, and empowering team members. Leading without authority
  • Building a high-performance culture: Transactional to Transformational Leadership
  • Leadership and Executive presence: Enhancing communication, presentation, and interpersonal skills. Becoming an effective negotiator. Building a strong voice
  • Decision making skills
  • Effective communication and stakeholder management: Building strong relationships with internal and external stakeholders, including global business units
  • Change management and organizational transformation: Leading through change, adapting to evolving business needs
  • Talent management strategies and defining your Employee Value Proposition (EVP)
  • Building a culture of innovation and intrapreneurship

Module 3:

Enabling Global Impact through Strategic Thinking and Innovation (3 days)

Focus:

This module will focus on building a strategic perspective, helping you situate the future of the GCC and the MNC in the dynamic business context. It will also help you grasp how to leverage emerging technologies and imperatives such as AI, digitalization and sustainability to deliver on business outcomes. This final module will involve a workshop where you will develop a strategy for your GCC.

Coverage: 

  • Strategic thinking
  • Exploring and leveraging emerging technologies such as AI, Data Analytics, and cloud computing.
  • Evolving role of Global Outsourcing Vendors in your GCC ecosystem
  • Developing a personal vision and leadership roadmap: Setting long-term career goals and developing a personal leadership plan
  • Diagnosing and developing your GCC strategy

Key Benefits

Key Benefits of IIMB's Leadership Development Programme for GCCs

Programme Directors

Srivardhini Jha

Srivardhini K. Jha is Professor of Entrepreneurship at the Indian Institute of Management Bangalore (IIMB) and Chairperson of NSRCEL, IIMB’s startup incubator. Her research interest is in Innovation and Entrepreneurship in the emerging country context. She has published papers in several prestigious journals such as MIS Quarterly, MIT Sloan Management Review and Annals of the New York Academy of Sciences. She has co-edited a book titled “Shifting Orbits: Decoding the Trajectory of the Indian Startup Ecosystem”, which was published in 2021. She works closely with many startups, mentoring and advising them. She has also contributed to policy formulation around innovation and entrepreneurship at the international, national and state government levels.

Srivardhini holds a Ph.D. in Corporate Strategy and Policy from IIMB, an MS in Management Science and Engineering from Stanford University and a BS is Information Science and Engineering from VTU. Prior to entering academia, she held senior managerial positions at Microsoft, Sun Microsystems, and Infosys.

Anilesh SethAnilesh Seth is an Independent GCC Strategy Consultant and Advisor with two and a half decades of experience in the space. As Managing Director/Country Head, he has led the establishment, scaling and value enhancement objectives of several GCCs. As a Consultant he advises some of the large Consulting Houses, and has helped and supported several MNCs establish and optimize their GCCs in India. As an Advisor he has helped Global Third Party IT Services Vendors pitch for and win Build-Operate-Transfer deals to set up Global Capability Centers in India. He is presently working with IIM Bangalore to help design programmes for leadership development aimed at GCCs. Additionally he has worked as a Visiting Faculty for ISB’s Executive Education Programmes Anilesh holds a Doctorate from the Indian School of Business (ISB) Hyderabad, an MBA from IIM Bangalore and a B.Tech from IIT Madras.

Programme Schedule

 

 
 
 

Payment Schedule

Certificate Sample

A  certificate of participation will be awarded by IIMB to participants upon successful completion of the programme.

Sample Certificate:
GCC-Certificate Template
Note: Certificate image is for reference to potential participants only and may change at the discretion of Executive Education Programmes Office

How To Apply for the Programme


You are required to upload your Resume and Graduation Certificate in the online application portal.

For any queries related to the programme, please contact Mr. Emthias Asin on Phone no. +91-80-28993910; +91-8951974077 or Email ID at emthias.asin@iimb.ac.in