L26018

Leadership Development Programme To Build Resilient GCCs

 

  Program Dates
  Start Date: 20 Aug 2026
  End Date: 17 Oct 2026

 

 

Venue/Deadline

IIMB Campus
Register By 15 Aug 2026
 

Program Fees (excluding GST)

Non-Residential – Rs. 4,00,000 + GST

Residential – Rs. 4,55,000 + GST

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Build Resilient GCCs

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Pedagogy

The program will be delivered by IIMB faculty and industry leaders. The sessions will be highly interactive and will be facilitated by a variety of pedagogies tools including the case method, role-play techniques, hands-on exercises and thought-provoking lectures by industry leaders. The participants will learn from the latest development in research and practice, and from their own combined experiences.

Participants Testimonials

Contact Us

Mr. Mohd Nafees 
Email: mohd.nafees@iimb.ac.in
Mobile #: 9289488087

Mode
In-Person
Starting In
Aug - Oct
Level
Senior Leaders
International Travel
No
Alumni Status
No
Duration
Long Duration

A unique leadership development program that has been co-created by IIMB faculty and industry leaders. The program will help GCC leaders sharpen their strategic thinking, enhance leadership skills, and consistently deliver value to the GCC and the parent organization.

Programme Overview

India has emerged as the global hub for Global Capability Centers (GCCs), with over 2,000 GCCs already established across the country. According to the Nasscom-Zinnov GCC Landscape Report 2026, India’s GCC ecosystem is projected to grow from approximately 2,100 GCCs in FY2026 to nearly 2,400–2,500 GCCs by 2030. Employment in the sector is expected to increase from 2.36 million professionals to nearly 2.9–3.1 million, while the GCC market size is projected to expand from USD 98.4 billion to nearly USD 140–145 billion by 2030, driven by a projected CAGR of 9.9%. GCCs in India are increasingly evolving from traditional support centers into AI-led innovation and transformation hubs, driving enterprise-wide digital transformation, advanced analytics, cybersecurity, cloud engineering, and GenAI initiatives for global organizations. (Source: Nasscom-Zinnov India GCC Landscape Report 2026).

Riding on the twin foundations of low-cost talent and a mature supporting ecosystem, companies are increasingly turning to India to establish and grow their Global Capability Centers to provide significant value over and above mere cost-arbitrage. This may take the shape of enabling enterprise digital transformation, process re-engineering to become more responsive to customer needs, designing and building new offerings for their customers and even establishing centers for process and product innovation while nurturing and collaborating with India’s rapidly growing startup and research ecosystem. GCCs today are now contributing to developing capabilities that impact the market competitiveness of their parent organizations.

As was brought out in a recent GCC Leadership Roundtable conducted by IIMB, a key enabler for GCCs to continue to add value to the parent organization is the development of global leaders. Global Capability Centers are operating in complex globally dispersed matrix structures with evolving and, at times uncertain charters. Against the backdrop of these challenges is the need to find ways to manage a diverse group of stakeholders with varied expectations across different time zones. Aside from this is the need for them to hone their leadership and team management skills to attract, retain and lead teams across geographies and diverse cultures in a fiercely competitive talent market.

This programme has been conceptualized and configured to help GCCs build their next level of leadership and to enable them to drive higher value for the parent organization.

Who Should Participate?

  • Direct reports of the Country Head/Site Leader of a GCC (N-1 level).
  • In case of larger GCCs, direct reports of the above (N-2 level)
  • Professionals with 15+ years of experience and in leadership positions in GCCs

Programme Content

Module 1:

Driving GCC Excellence – Unlocking Enterprise Value (3 days)

Focus:

This module will provide participants with a deep understanding of the purpose of GCCs, their evolution, and their increasingly strategic role within the MNC ecosystem. It will explore the key success factors involved in establishing and scaling high-performing GCCs while enabling participants to understand the critical elements of an effective GCC operating model. The module will also offer insights into how GCCs can drive enterprise value, operational excellence, innovation, and long-term business impact.

 

Coverage: 

  • Evolving Role of GCCs: Transition from cost centers to AI-led capability hubs for competitive advantage.
  • GCC Value Equation: Understanding the strategic impact and benefits of GCCs.
  • GCC Viability Assessment: Balancing internalization vs. outsourcing.
  • GCC Establishment Framework: Research-based methodology for creating a strong foundation.
  • GCC Leadership Profile: Understanding the critical role of GCC leaders.
  • Unified Operating Model: Achieving collaborative advantage.
  • Future Outlook: Opportunities and challenges in the GCC landscape.
  • Stakeholder Management: Building strong internal and external relationships.

Module 2:

Leadership Skills for GCC Success (4 days)

Focus:

This module focuses on developing participants as effective GCC leaders capable of driving success in globally matrixed organizations. It adopts a three-pronged leadership approach centred on self, relationships, and organizational effectiveness. Participants will learn how to lead effectively in complex global structures, manage stakeholders across the MNC and local ecosystem, and build innovative, high-performing teams that drive value creation, collaboration, and long-term organizational impact.

Coverage: 

  • Leader as a Coach & Mentor: Emotional intelligence, trust building, collaboration.
  • High-Performance Culture: Shifting from transactional to transformational leadership.
  • Leadership Presence: Strengthening communication, negotiation, and executive presence.
  • Decision-Making: Enhancing strategic and operational choices.
  • Talent Strategy: Building a high-trust, high-ownership and globally integrated culture.
  • Culture of Innovation: Driving intrapreneurship and creative problem-solving.

Module 3:

Enabling Global Impact through Strategic Thinking and Frontier Technologies (3 days)

Focus:

This module will focus on developing a strategic perspective to help participants position GCCs for long-term success and global impact within the evolving MNC ecosystem. It will enable participants to understand how frontier technologies and emerging imperatives such as AI, digital transformation, and sustainability can be leveraged to drive business impact, innovation, and organizational value. The module will also include a hands-on strategy workshop designed to help participants apply strategic concepts and frameworks to real-world GCC business scenarios.

Coverage: 

  • Strategic Thinking: Frameworks and approaches for future-ready leadership.
  • Emerging Technologies: AI, data analytics, cybersecurity, and digital transformation.
  • Global Outsourcing Dynamics: Role of vendors in the GCC ecosystem.
  • GCC Strategy Development: Assimilation of key strategic dimensions required to build your GCC of the future.

Key Benefits

Key Benefits of IIMB's Leadership Development Programme for GCCs

Programme Directors

Srivardhini K. Jha is Professor of Entrepreneurship and Chairperson of Entrepreneurship area at the Indian Institute of Management Bangalore (IIMB). She was also the chairperson of NSRCEL, IIMB’s startup incubator between Dec 2022 and April 2026. Her research and teaching interest is in Innovation and Entrepreneurship in the emerging country context with a particular focus on Innovation in GCCs. She has published extensively in top-tier international journals, written books, and authored several reports, white papers and thought leadership articles. She has also contributed to policy formulation on innovation and entrepreneurship at both the State and National levels. In recognition of her teaching excellence and her contributions to shaping India’s entrepreneurial ecosystem, she was conferred the National Teachers’ Award in 2025.

Srivardhini holds a Ph.D. in Corporate Strategy and Policy from IIMB, an MS in Management Science and Engineering from Stanford University and a BS in Information Science and Engineering from VTU. Prior to entering academia, she held senior managerial positions at Microsoft, Sun Microsystems, and Infosys.

Anilesh SethAnilesh Seth is an Independent GCC Strategy Consultant and Advisor with two and a half decades of experience in the space. As Managing Director/Country Head, he has led the establishment, scaling and value enhancement objectives of several GCCs. As a Consultant he advises some of the large Consulting Houses, and has helped and supported several MNCs establish and optimize their GCCs in India. As an Advisor he has helped Global Third Party IT Services Vendors pitch for and win Build-Operate-Transfer deals to set up Global Capability Centers in India. He is presently working with IIM Bangalore to help design programmes for leadership development aimed at GCCs. Additionally he has worked as a Visiting Faculty for ISB’s Executive Education Programmes Anilesh holds a Doctorate from the Indian School of Business (ISB) Hyderabad, an MBA from IIM Bangalore and a B.Tech from IIT Madras.

Programme Schedule

 

Payment Schedule

 

Instalments Non-Residential Residential Due Date
Confirmation Fee ₹50,000 + GST ₹50,000 + GST On Acceptance of Admission Offer
1st Instalment ₹1,00,000 + GST ₹1,50,000 + GST 01-Aug-26
2nd Instalment ₹2,50,000 + GST ₹2,55,000 + GST 19-Sep-26
Total ₹4,00,000 + GST ₹4,55,000 + GST

Certificate Sample

A  certificate of participation will be awarded by IIMB to participants upon successful completion of the programme.

Sample Certificate:
GCC-Certificate Template
Note: Certificate image is for reference to potential participants only and may change at the discretion of Executive Education Programmes Office

How To Apply for the Programme

You are required to upload your Resume and Graduation Certificate in the online application portal.

For any queries related to the programme, please contact Mr. Mohd. Nafees on Phone no.  +91-9289488087 or Email ID at mohd.nafees@iimb.ac.in