Venue/Deadlines | Program Dates | Program Fees |
---|---|---|
Venue : IIMB Campus |
Start Date : 18 Dec, 2024 End Date : 20 Dec, 2024 |
Residential Fee(excluding GST) : Rs. 1,05,000 Residential Early Bird Fee(excluding GST) : Rs. 94,500 Non-Residential Fee(excluding GST) : Rs. 90,000 Non-residential Early Bird Fee(excluding GST) : Rs. 81,000 |
Note:
A maximum of 3 participants per organisation from different departments/areas are allowed to ensure effective learning from the programme.
Mr. Junaid Ahmed
Landline No.:+91-80-26993371
Mobile No. +91-8951281609
Email: junaid.ahmed@iimb.ac.in
Programme Overview
I believe we can change the world if we start listening to one another again. Simple, honest, human conversation – Margaret J Wheately
The inability to manage conflict within the team is the number one reason for high levels of stress, stagnant careers, and dissatisfaction. On the flip side, the ability to integrate multiple views and understand different identities and perspectives is a crucial skill required for managers to grow within the organization.
What happens in situations of conflict? What happens when we engage with people with different perspectives, incentives, and orientations? We lose our ability to listen, to see with clarity, and often end up acting from a place of difficult emotions. The narrative gets complicated, difficult to address and resolve, leading to a downward spiral!
And the fact is, conflict is a part of our everyday living, whether explicit or implicit, whether we acknowledge it or not. The quality of our professional and personal life is largely dependent on how we respond to conflict. If addressed with the right mindset and attitude, conflict can be transformed into real opportunities for growth for the individuals involved, as well as for the organization.
What if you could reframe differences as opportunities for robust and innovative solutions? What if you had the skills and tools to support your teammates in conflict situations? What if you could help them address conflict constructively and meaningfully, where everyone feels heard, their needs acknowledged, and are able to address the core needs of the team and the organization? This is the crux of transforming conflict.
Although difficult, this is not impossible to achieve. The rewards are higher performance, innovation, and a more satisfying workplace. To start with one needs to understand where conflicts come from, the impact of conflict dynamic on people, including oneself and the organizational system, and seek ways to engage with conflict in a way that is constructive. And then one needs to practice this intentionally and actively.
What are the different identities we have? How do we relate to it? What is its connection to conflict? These are some questions we will intentionally explore in this programme. This will lead you to insights that will help you gain a deeper understanding of yourself as well as of others. You will also learn to proactively engage with differences and diversity in your teams in a way that fuels the growth and wellbeing of your team, your department and your organization. You will gain practical skills and tools of dialogue as well to aid you in this endeavour.
Programme Objectives
• Understanding conflicts and conflict dynamics
• Learning to acknowledge emotions in conflict
• Becoming more aware of one’s biases, and challenging one’s perceptions
• Working with multicultural teams and diverse perspectives
• Understanding organizational and individual benefits of integrating multiple perspectives
• Understanding how to build innovation networks that bridge across groups
• Having a difficult conversation with active listening, critical thinking, and empathy
• Addressing conflict constructively in the workplace
• Connecting with peers for creative solutions
Programme Content
• Conflict dynamics
• Role of emotions in conflict
• Constructive feedback
• Engaging with differences with curiosity
• Networks for innovation in an uncertain world
• Diversity, access, and inclusion
• Having difficult conversations meaningfully
• Harvesting creative solutions
Pedagogy
This will be an interactive programme where the participants will be expected to engage proactively with the material. Case studies, in-class exercises, and presentations are components of the pedagogy. Participants will be given assignments to work on individually and in teams that will be presented and discussed in class. The course is designed to ensure the immediate application of concepts introduced during the programme to enhance learning.
Top-notch faculty, contemporary content, a great learning environment, and application orientation make the IIMB Exec Ed programmes world-class.